The same support worker every week. A founder who meets you personally and answers when you call. Support built so that, over time, you need us less.
Four support workers and one support coordinator. The size is not a stage we are passing through. It is the structure that lets us keep every promise we make.
You will not brace for a new face each Monday or retell your story to another stranger. The worker who shows up already knows where you left off.
We measure our work by what you no longer need, not by hours billed. The people we are proudest of are the ones who moved on.
20+ years inside large providers: compliance, audit and SIL operations. Now she knows every participant by name.
Alicia spent more than twenty years inside large disability organisations, building the compliance and operational frameworks they relied on to pass audits and keep running. The closer she sat to the centre, the clearer one pattern became: participants who had once felt known quietly became reference numbers, and support that began with genuine care slipped into something done to people rather than with them.
So she built CareVolve deliberately small. That means the person who understands what it costs you every time a provider promises consistency and delivers chaos is the same person who will sit across from you at intake, and still know your name a year from now.
Talk to AliciaEvery service carries a quiet second purpose: building the skills, confidence and self-advocacy that mean you eventually need less support, not more.
Flexible, relationship-driven daily living and social support, built around one principle: doing with, not for.
We do not clean the house while you watch. We clean it together, until the day you do it on your own.
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CareVolve is registered for SIL, drawing on years Alicia spent running SIL operations for larger providers. We are building toward our first home with the same care we bring to everything else.
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We support seniors today as an associate provider and have applied for our own aged care registration, because good support should not stop at a funding category or an age.
Read more →This is what care looks like when it is defined by what you can see happening, not by what a provider promises in a brochure.
Support is built alongside you until you no longer need it. We help write the cover letter and settle the nerves, but you walk into the interview yourself.
When a bus time changes overnight and you need a shift moved by morning, we find a way. Flexibility is the single most common reason participants tell us they stay.
Every worker answers one question: if you had a disability, what would you expect from your support worker? We have declined highly qualified people who could not stand in someone else's shoes.
Alicia meets every new participant personally. No matter how much we grow, people will never become participant numbers.
If we are not the right fit, we will tell you, and give you two or three other options so you are never left searching. Honesty runs in one direction: toward the person who needs it.
When things get complicated, a crisis, a court date, a housing collapse, we do not step back. We lean in. That is exactly when staying matters most.
These are the outcomes no other provider can claim, because they belong to the people who lived them. Shared with permission.
He had been living in a deteriorating caravan with no stable housing, no licence and no work. Over three to four years of steady support, he learned to budget, found work, and moved into his own unit.
She had withdrawn from community life after an extended stay in hospital. We supported her into her own unit and stayed alongside her as she rebuilt daily routines and confidence.
In his early twenties, living at home with limited independent living skills and no work history, he built the foundations over two years of consistent, capacity-focused support.
Working with my support worker from CareVolve has transformed my life. She has supported me to manage daily living and medical needs, build capacity and reach my goals. I now have more independent living skills, confidence and resilience. CareVolve manager Alicia is flexible and adaptive to client needs and preferences. I am grateful for CareVolve ongoing support.
Your reputation rides on every referral you make. CareVolve is led by a founder with 20+ years of executive operations, SIL management, compliance and audit preparation, deliberately operating at a small caseload. Referral enquiries are answered in hours, not days. Behaviour support plans are implemented with fidelity because the same worker stays long enough to learn them. And when complexity increases, we stay engaged. If we are not the right fit, we will tell you.
Tell us a little about your situation and Alicia will get back to you personally. No intake queue, no scripted call centre.
Written by the people we support and their families, shared with their permission. Names have been shortened at their request.
Working with my support worker from CareVolve has transformed my life. She has supported me to manage daily living and medical needs, build capacity and reach my goals. I now have more independent living skills, confidence and resilience. CareVolve manager Alicia is flexible and adaptive to client needs and preferences. I am grateful for CareVolve ongoing support.
I highly recommend CareVolve. I am extremely happy with the quality of their work. Their excellent problem solving helped with my unique needs of different support services. They provide great help with navigating NDIS applications as well as providing services thereafter. When external help is required, they are experienced at liaising with third party services to provide solutions. Problems always crop up which makes their accessibility vital. Their communication is commendable, always taking calls and reply to emails quickly.
Before joining CareVolve, I felt very isolated. With the support of Alicia and my support coordinator Isabel, I have been able to live my life the way I want to with support that is flexible, and know I can call and count on CareVolve.
